Terms and Conditions

• All bookings are subject to availability and confirmation.
• A deposit is required at the time of booking to secure your reservation.
• Full payment must be made within the specified timeframe before departure.
• Payment can be made via bank transfer, credit/debit card, or other specified payment methods.
• Failure to complete payment within the deadline may result in booking cancellation without a refund.

• Cancellations made 60 days or more before departure: Full refund minus a processing fee.
• Cancellations made 30-59 days before departure: 50% refund.
• Cancellations made 15-29 days before departure: 25% refund.
• Cancellations made less than 15 days before departure: No refund.
• Refunds for third-party bookings (flights, hotels) are subject to their respective policies.
• Armani Tours and Travel is not responsible for cancellations due to unforeseen circumstances, including weather conditions, political instability, or health emergencies.

• Travelers must ensure they have valid passports, visas, and any other required documents.
• It is the traveler’s responsibility to check entry requirements for the destination country.
• We highly recommend obtaining travel insurance to cover unexpected cancellations, medical emergencies, or trip interruptions.

• Travelers must comply with local health regulations, including vaccination requirements.
• Armani Tours and Travel reserves the right to refuse service to any client who poses a health or safety risk.
• Clients should disclose any medical conditions that may affect their travel experience.

• Armani Tours and Travel acts as an agent for hotels, airlines, and transport providers. We are not liable for delays, losses, or damages caused by third parties.
• We are not responsible for any personal injuries, loss of belongings, or unexpected changes in itinerary due to external factors.
• Travelers are responsible for their own conduct and compliance with local laws during the trip.

• Armani Tours and Travel reserves the right to modify itineraries due to unforeseen circumstances.
• In case of itinerary changes, alternative arrangements of equal or greater value will be provided.
• Clients will be notified as soon as possible about significant changes to their bookings.

To ensure a safe and enjoyable safari experience, please adhere to the following guidelines:

• Respect Wildlife: Maintain a safe distance from animals. Do not attempt to touch, feed, or provoke wildlife.
• Stay Inside the Vehicle: Unless permitted by the guide, remain inside the safari vehicle for your safety.
• Follow Guide Instructions: Listen carefully to your safari guide’s instructions at all times.
• No Littering: Help protect the environment by disposing of waste properly.
• Keep Noise to a Minimum: Loud noises can startle wildlife and disrupt the safari experience.
• Dress Appropriately: Wear neutral-colored clothing, comfortable shoes, and carry sun protection.
• Avoid Flash Photography: Flash can disturb animals. Use natural lighting or low-light camera settings.
• Do Not Collect Souvenirs from Nature: Removing plants, rocks, or animal remains is strictly prohibited.
• Night Safari Rules: If participating in a night safari, follow flashlight and safety guidelines provided by the guide.
• Respect Local Communities: Be mindful of cultural customs when visiting local villages or interacting with indigenous groups.
• Children on Safari: Parents/guardians are responsible for ensuring children follow safety guidelines at all times.
• Emergency Situations: In case of an emergency, remain calm and follow your guide’s instructions.

Failure to comply with these safari guidelines may result in removal from the tour without refund.

• Special discounts may be available for group bookings of 6 or more travelers.
• Group bookings require a higher deposit percentage due to increased logistical requirements.
• If a member of a group cancels, the remaining travelers may be subject to a price adjustment to reflect the new group size.

• Clients who book multiple trips with Armani Tours and Travel may be eligible for discounts, free upgrades, or priority booking benefits.
• Loyalty program benefits are non-transferable and subject to availability.
• Armani Tours and Travel reserves the right to modify or terminate the loyalty program at any time.

• Travelers must adhere to all COVID-19 safety protocols, including testing and vaccination requirements as per government regulations.
• If a traveler tests positive for COVID-19 before departure, we will assist in rescheduling, subject to availability and additional costs.
• Armani Tours and Travel is not responsible for costs incurred due to quarantine, border restrictions, or health-related delays.

• Children under 2 years old travel for free on most tours (subject to destination-specific policies).
• Children aged 2-12 years may qualify for discounted rates.
• Children must be accompanied by a responsible adult at all times.
• Some activities may have age restrictions due to safety concerns.

• Travelers are encouraged to take photos and videos for personal use.
• The use of drones or professional cameras may require special permits.
• Respect local customs and obtain permission before taking photos of locals, wildlife, or cultural sites.
• Armani Tours and Travel may use customer photos shared on social media for promotional purposes unless explicitly requested otherwise.

• Travelers requiring special assistance (e.g., wheelchair access, dietary restrictions, medical support) must notify us at the time of booking.
• While we strive to accommodate all needs, availability of special services may vary by destination.
• Additional charges may apply for special assistance services.

• Any complaints should be reported immediately to our team for resolution.
• Disputes will be handled amicably, but if necessary, legal proceedings will be governed by the laws of Kenya.

• We collect personal information solely for booking and communication purposes.
• Client data is kept confidential and will not be shared with third parties except where required for booking purposes.
• By using our services, you consent to our use of your data as outlined in our Privacy Policy.